Your Bike and Hike Tours FAQ: Answers to Bike Rental, eBike Rental and Adventure Queries

Got questions about our exciting Bike and Hike Tours, or interested in our convenient Bike Rental and eBike Rental services? Explore our FAQ page to find answers to common inquiries about unforgettable bike tours and hike tours. Learn more about our offerings and make the most of your outdoor adventure

Making a reservation is simple! You can book online through our website or call us for availability and book over the phone. We recommend reserving in advance to ensure your preferred bike is available.

We offer flexible rental periods, including a few hours, half a day, a full day, or multiple days. Our rentals cater to short trips and longer adventures.

Our bike rentals typically include the bike, a helmet, and a basic repair kit. Additionally, we provide a lock for security. Extra accessories like baskets or child seats might be available for an added fee.

Yes, we require all renters to sign a rental agreement and liability waiver before renting a bike. These documents outline terms and ensure mutual understanding of responsibilities.

Certainly! Our bikes are maintained to high standards. We conduct regular inspections and maintenance to ensure they are safe, reliable, and in excellent condition.

Accidents can occur. While minor wear is expected, significant damage might necessitate repairs or part replacements. Repair costs could be added to your deposit. Consider renting our insurance for added protection.

Absolutely! Extended rental options are available for longer adventures. Contact us directly to discuss your needs and receive a competitive long-term rental rate.

Of course! We offer various bike sizes and types to accommodate different preferences, heights, and skill levels. Our knowledgeable staff will assist in selecting the right bike for a comfortable ride.

We have three free designated points for bike pick-up and return, strategically placed for easy access to popular biking routes and attractions. Additional flexible pick-up and return locations are available for an extra fee.

Our cancellation policy offers flexibility. For advance cancellations with 48 hours notice, we provide a full refund. Last-minute cancellations within 48 hours might incur a 30% fee. A no-show may result in retaining the deposit or full payment. We encourage open communication and understanding of unforeseen situations.

These are just a few of the common questions we receive about bike rentals. If you have any additional queries or need further clarification, please don't hesitate to reach out to our friendly team. We are here to help make your bike rental experience seamless and memorable!